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Job Overview

Sales Support – Part Time (2.5 – 3 days per week)

Ref SSHC20

Location Stevenage, Hertfordshire

Salary Competitive salary

Your Consultant

Ash Higgs

Sales Support – Part Time (2.5 – 3 days per week)

REPORTS TO: Branch Manager

DEPARTMENT: Cross Divisional Support

JOB PURPOSE: To provide comprehensive administrative support to the Branc

MAIN TASKS AND RESPONSIBILITIES:

BUSINESS SUPPORT

· Work in a fast paced recruitment environment

· Ensure that all incoming telephone calls, e-mails and post are actioned, recorded on CRM System and passed on to the appropriate person

· Build relationships with candidates and clients who are responsible for returning timesheets

· Maintain CRM System in accordance with company & legislative requirements

· Use the company intranet (Talent Hub) as a key tool for following procedures, processes, and for obtaining general information/updates on the company and its activities

· Manage relevant teams weekly Payroll in line with the company Payroll procedure

· Resolve any Payroll related queries

· Assist team with recruitment campaigns

· Compile and send relevant management information to clients as required

· Reformat documents (e.g. CV’s)

 

CLIENTS & CANDIDATES

· Work alongside the sales team to ensure client and candidate compliance to all applicable legislation and contractual requirements

· Facilitate completion of registration process and upload documents to CRM System ensuring the highest possible standards of accuracy

· Obtain references and identify gaps in candidates education/employment history

· Check professional registrations and accompanying documents

· Facilitate and obtain criminal record information such as DBS (if applicable)

· Maintain compliance tracker and identify areas of non-conformity whilst providing support and guidance to consultants

· Review new jobs on CRM ensuring compliant to legislation and client requirements with relevant approval from directors if required

· Obtain & monitor AWR report from Payroll on a weekly basis and issue to all consultants ensuring all procedures are followed prior to candidate reaching parity entitlement

 

FINANCIALS

· Continually support the sales team as and when required to ensure financial targets are met

· Liaise with credit control to resolve any payment issues

 

GENERAL

· Attend and minute team meetings and circulating within 24 hours

· In conjunction with HR ensure new starters are fully compliant before they start work

· Work alongside the HR assistant to facilitate the new starter academy process through to week 26

· Deliver training to new starters, outlining processes such as compliance, administration, AWR, payroll and credit control

· Embrace and demonstrate commitment to the McGinley values, ensuring service standard are adhered to at all time

· Comply and operate in line with company’s procedures outlined in the BMS

 

TEAM

· Outline appraisal procedure to all consultants

· Work with Branch Manager to ensure appraisals are completed on time

· In conjunction with HR, monitor appraisal process and send all relevant appraisal records to HR

· Issue weekly and monthly KPI reports to Directors

· Order all stationary for branch and or team by liaising with finance

 

PERSON SPECIFICATION:

 

ESSENTIAL:

· Previous administrative experience

· Strong MS Office skills particularly in Microsoft Word and Excel

· Excellent communication skills, both verbal and written

 

DESIRABLE:

· Compliance & vetting background including NHS

· Previous payroll experience in temporary recruitment environment.

 

Salary: Competitive

 

COMPETENCIES FOR SUCCESS:

· Outgoing personality

· Good communicator, verbally & in writing

· Attention to detail

· Organised & methodical

· Ability to work towards deadlines

· Ability to prioritise workload

· An energetic and motivated professional

 

TRAINING & DEVELOPMENT:

· Attend company training courses as defined in the training programme for your job and grade

· Take part in self learning opportunities

· Help your manager identify your own special needs training

· Prepare for and take action following your appraisal and PDP

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Sales Support – Part Time (2.5 – 3 days per week)

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