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Job Overview

IT Training and Support – Hours Negotiable

Ref ITCLS

Location Watford, Hertfordshire

Salary Competitive salary

Your Consultant

Carrie Sheen

IT Training and Support – Hours Negotiable

Have you got what it takes to #BeGreat? Do you enjoy working with IT and People? Do you pickup systems easily and enjoy sharing your knowledge with others? McGinley Group need a systems superuser to train and support staff on a daily basis. 

McGinley Group currently operate nine recruitment and logistics companies across five core sectors (Aerospace, Construction, Education, Healthcare and Technology). 

Developing rapidly since founding in 2009, we are this year projecting turnover of over £150m and have been awarded various honours for our work culture and progression. 

  • FT 1000 2018: Europe’s Fastest Growing Companies (the 2nd fastest recruitment Group in the UK & Ireland) 
  • FT Future 100 UK 2018 (Diversity in management) 
  • London Stock Exchange Group’s 1000 Companies to Inspire Britain 2018 
  • Sunday Times Best Companies to Work For 2017 
  • The Sunday Times Virgin Fast Track 2015 

 As we go from strength to strength, it's a great time to join the company! Search #BeMcGinley on LinkedIn, Facebook or Twitter to see for yourself the fabulous culture we have at McGinley! 

A fantastic opportunity has arisen within our IT Team. Working for a Top 100 company, you will be responsible for assisting the team with various duties, providing company-wide support across all branches to ensure the company’s aims and objectives are achieved. Hours within the role are negotiable as this could suit part-time hours. 

Salary: Dependant on experience - pro-rata  

 JOB RESPONSIBILITIES 

 Database Superuser 

  • You will undertake internal training to become a superuser on our CRM database RCRM/RDB 
  • This will enable you to train and support users with a wide variety of issues/requests relating to RDB/RCRM 
  • You will work with the Database Administrator who will support you with more in-depth queries and requests 

 General Support 

  • You will be trained to understand all company IT processes 
  • Assist users with general IT issues, resolving if possible but more importantly directing the user to the correct internal or external resource to assist them further 
  • Assist with new projects as required 

 EXPERIENCE 

 Essential 

  • Good basic understanding of Windows  
  • Confidence in using IT systems (after training) 
  • Experience of working with a wide range of people 
  • Ability to work independently  
  • Experience of supporting other users 

 Desirable 

  • Experience of the Recruitment Industry 
  • Experience of RDB 
  • Experience with O365 

 Competencies for success 

  • Excellent verbal and written communication skills with people on all levels 
  • Organisation 
  • Approachability 
  • Willingness to help and support 
  • Action orientated 
  • Teamwork 
  • Integrity and trust 

 Training & Development 

  • In house training as required 
  • Take part in self learning opportunities 

BENEFITS 

Our amazing benefits include a bonus scheme, uncapped holiday, discounted gym membership, childcare vouchers, eye care vouchers, summer & winter parties and more. 

 As a forward-thinking business, we value the development of all our employees. Therefore, there would be plenty of opportunities for the successful candidate to develop and progress this new role. If you are interested in the position, please email your CV to: carrie.sheen@mcginleygroup.co.uk 

 

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IT Training and Support – Hours Negotiable

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