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Job Overview

Administrative IT Assistant – Hours Negotiable (part-time an option)  

Ref ITA-McGCS-2019

Location Watford, Hertfordshire

Salary £18,000 - £20,000 per annum

Specialty IT

Your Consultant

Carrie Sheen

Administrative IT Assistant – Hours Negotiable (part-time an option)  

McGinley Group currently operate nine recruitment and logistics companies across five core sectors (Aerospace, Construction, Education, Healthcare and Technology).  

Developing rapidly since founding in 2009, we are this year projecting turnover of over £150m and have been awarded various honours for our work culture and progression. 

  • FT 1000 2018: Europe’s Fastest Growing Companies (the 2nd fastest recruitment Group in the UK & Ireland) 
  • FT Future 100 UK 2018 (Diversity in management) 
  • London Stock Exchange Group’s 1000 Companies to Inspire Britain 2018 
  • Sunday Times Best Companies to Work For 2017 
  • The Sunday Times Virgin Fast Track 2015 

As we go from strength to strength, it's a great time to join the company! Search #BeMcGinley on LinkedIn, Facebook or Twitter to see for yourself the fabulous culture we have at McGinley!  

A fantastic opportunity has arisen within our IT Team. Working for a Top 100 company, you will be responsible for assisting the team with various duties, providing company-wide support across all branches to ensure the company’s aims and objectives are achieved. Hours within the role are negotiable as this could suit part-time hours.  

JOB RESPONSIBILITIES 

CRM Superuser 

  • You will undertake internal training to become a superuser on our CRM database RDB 
  • This will enable you to support users with a wide variety of support issues/requests relating to RDB (the CRM database) 
  • You will work with the Database Administrator who will support you with more in-depth queries and requests. 

 General Support 

  • You will be trained to understand all company IT processes 
  • Assist users with general IT issues, resolving if possible but more importantly directing the user to the correct internal or external resource to assist them further 
  • Develop use of the existing underutilised ticketing system 
  • Create and maintain IT Asset Register 
  • Monitor and allocate job board licences 

We are currently migrating to a new version of our CRM database, you will be required to offer a higher level of support in the early days of this role to assist users in becoming confident in the use of this system. Once this initial period has settled the position will be more evenly split between support and administrative tasks. 

EXPERIENCE 

Essential 

  • Good basic understanding of Windows (i.e. installing and removing programs, running updates) 
  • Confidence in using IT systems and online portals (after training if required) 
  • Good understanding of MS Office applications 
  • Experience of working with a wide range of people 
  • Ability to exercise discretion in relation to systems and processes 
  • Ability to work independently  

 Desirable 

  • Experience of supporting other users 
  • Experience of the Recruitment Industry 
  • Experience of RDB 

 Competencies for success 

  • Excellent verbal and written communication skills with people on all levels 
  • Organisation 
  • Approachability 
  • Willingness to help and support 
  • Technically minded 
  • Action orientated 
  • Teamwork 
  • Integrity and trust 

 Training & Development 

  • In house training as required 
  • Take part in self learning opportunities 
  • Work with management to identify training and development needs 

BENEFITS 

Our amazing benefits include a bonus scheme, uncapped holiday, discounted gym membership, childcare vouchers, eye care vouchers, summer & winter parties and more. 

As a forward-thinking business, we value the development of all our employees. Therefore, there would be plenty of opportunities for the successful candidate to develop and progress this new role. If you are interested in the position, please email your CV to: carrie.sheen@mcginleygroup.co.uk 

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Administrative IT Assistant – Hours Negotiable (part-time an option)  

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